M22 Consultancy

Find the inefficiency. Improve the margin. Build the fix.

We help businesses identify where time, money and team capacity are being lost, then design and build the right fix. That might be one automation, a bespoke internal tool, a full platform or an app.

01Increase operating margin
02Give the team capacity back
03Make growth easier to absorb
Talk through your operation ↗
Ways we help

We can remove one frustrating task or build the platform the business runs around. The right scope depends on the value of the problem, not the size of the technology.

01Focused change

Workflow automation

One repetitive process, made to run itself: data moved between systems, documents read, records updated, reports generated, follow-ups sent. Human control wherever judgement matters.

Best for visible drag with a clear boundary
02End to end

Bespoke platforms

The software your business runs around, built for the way you actually operate. Teams, workflows, data sources, permissions and reporting connected as one coherent system.

Best for a core operation held together manually
03Product delivery

Apps

Internal or customer-facing applications taken from a validated need through design, engineering and launch. Built to be used, measured and improved.

Best when the solution needs a product of its own
Commercial focus

Every build is judged by what it returns.

Open each outcome to see what we investigate and how we judge whether a build has earned its place.

01

Protect margin

Remove avoidable labour, leakage and rework from processes that happen every day.

What we look forRepeated handling, missed charges, duplicated entry and costly exceptions.How we measure itCost per transaction, error rate, recovery and hours removed.
02

Return capacity

Give capable people more time for decisions, customers and work that needs judgement.

What we look forQueues, copying, chasing, reporting and routine preparation.How we measure itHours returned, cycle time and work completed per person.
03

Improve control

Make the status of work visible, keep an audit trail and send exceptions to the right person.

What we look forHidden status, lost handoffs, unclear ownership and missing evidence.How we measure itResponse time, exception resolution and complete audit records.
04

Absorb growth

Increase the amount the business can handle without increasing administration at the same rate.

What we look forManual work that rises directly with customers, orders or locations.How we measure itVolume handled, service level and administration per unit.
01Understand

Follow the real work.

We speak to the people doing it, trace live examples and find where time, information or momentum is being lost.

02Quantify

Put a value against it.

We model the current cost, the upside of changing it and the delivery effort required. Weak ideas stop here.

03Build

Use the smallest sensible fix.

We design and ship the automation, tool, platform or app that fits the opportunity without overbuilding.

04Approve and improve

Keep people in control.

Your team approves the important decisions. We measure the result, resolve issues and improve the system against real use.

A smaller place to start

Not sure what to build? Start with the AI Audit.

The Audit is one focused consultancy offer, not the whole engagement. We go inside the operation, rank the strongest opportunities and leave you with a costed recommendation. How long it takes depends on the size of your business; scope and fee are agreed before day one.

Fixed feeRanked opportunitiesCosted build plan
Ask about the AI Audit ↗

Know exactly what you need? Or only that something’s dragging?

Both are the right way to arrive. Some clients come with a build already specced; others just know the numbers should be better. Thirty minutes finds the right starting point, and when it isn’t obvious, that’s exactly what the audit is for.

Start the conversation ↗